About Us
Trusted ITSM Advisors. Proven Digital Transformation Leaders.
Martin & Company is a Maryland based IT consulting firm specializing in IT Service Management (ITSM), digital transformation, and enterprise platform enablement. Founded in 1990, we bring decades of hands-on experience helping government agencies, healthcare organizations, educational institutions, and Fortune 500 companies modernize service delivery, optimize performance, and achieve measurable outcomes.
We believe that technology should enable people—not replace them. That’s why we take a human-centered, platform-agnostic approach to solving complex IT challenges. Whether implementing ServiceNow, redesigning legacy workflows, or advising on IT governance, we tailor our solutions to fit your mission, culture, and goals
Martin & Company is a Maryland based IT consulting firm specializing in IT Service Management (ITSM), digital transformation, and enterprise platform enablement. Founded in 1990, we bring decades of hands-on experience helping government agencies, healthcare organizations, educational institutions, and Fortune 500 companies modernize service delivery, optimize performance, and achieve measurable outcomes.
We believe that technology should enable people—not replace them. That’s why we take a human-centered, platform-agnostic approach to solving complex IT challenges. Whether implementing ServiceNow, redesigning legacy workflows, or advising on IT governance, we tailor our solutions to fit your mission, culture, and goals
Mission
What Sets Us Apart
Platform-Agnostic Expertise
From ServiceNow to Jira, BMC, and custom-built tools, we work across platforms to deliver the right solution for your environment.
ServiceNow Specialists
With extensive ServiceNow experience across public and private sectors, we unlock the full potential of the platform—from ITSM to asset, change, and knowledge management.
Digital Transformation
We go beyond tools—helping organizations reimagine service delivery, empower teams, and accelerate outcomes through strategy, automation, and governance.
